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Crucial Conversations: Tools for Talking When Stakes Are High, …
WebAug 1, 2013 · Crucial Conversations: Tools for Talking When Stakes Are High, Second Edition [Grenny, Joseph, McMillan, Ron, Switzler, Al, Patterson, Kerry, Roppe, Laura] on …
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  When stakes are high, opinions vary, and emotions run strong, you have three …
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Crucial Conversations: Tools for Talking When Stakes …
WebJul 9, 2002 · When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the …
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Pages: 240
Author: Kerry Patterson
Format: Paperback
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Crucial Conversations: Tools for Talking When Stakes …
WebAug 19, 2011 · Learn how to communicate effectively in high-stakes situations with this bestselling book by VitalSmarts. Find out how to …
Brand: McGraw-Hill Professional Publishing
ISBN-13: 9780071771320
Edition description: List
Publication date: 08/19/2011
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Crucial Conversations: Tools for Talking When Stakes …
WebWritten in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue …
Reviews: 2.7K
Author: Joseph Grenny, Kerry Patterson, Ron McMillan
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Crucial Conversations: Tools for Talking When Stakes Are High, …
WebCrucial Conversations: Tools for Talking When Stakes are High, Third Edition. $38.47. (2,757) In stock. The New York Times and Washington Post bestseller that changed the …
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- Author: Kerry Patterson, Joseph Grenny, Ron McMillan
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Crucial Conversations: Tools for Talking When Stakes Are High
WebCrucial Conversations: Tools for Talking When Stakes are High, Third Edition. £21.79. (2,683) In stock. The New York Times and Washington Post bestseller that changed the …
- Reviews: 11.7K
- Author: Kerry Patterson, Joseph Grenny, Ron McMillan
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Crucial Conversations: Tools for Talking When Stakes are
WebOct 26, 2021 · Crucial Conversations: Tools for Talking When Stakes are High, Third Edition. Joseph Grenny, Kerry Patterson, Ron McMillan, Al Switzler, Emily Gregory. …
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Crucial Conversations: Tools for Talking When Stakes are High
WebJun 18, 2002 · Crucial Conversations offers readers a proven seven-point strategy for achieving their goals in all those emotionally, psychologically, or legally charged …
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Crucial Conversations: Tools for Talking When Stakes Are High
Book by Kerry Patterson
Crucial Conversations: Tools for Talking When Stakes Are High was first published in 2002 by McGraw-Hill, with a second edition published in 2012, and a third edition published in 2022. A business sel…
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4.1
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4.6
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4.1
Barnes and Noble
Originally publishedJuly 9, 2002
Author Kerry Patterson
GenreBusiness · Nonfiction · Leadership · Self Help · Communication · Psychology · Personal Development · Management · Relationships · Buisness
Reviews
Dear Goodreads:A 'crucial conversation' is one that1) opinions vary2) stakes are high3) parties involved have strong em…
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Dear Goodreads:A 'crucial conversation' is one that1) opinions vary2) stakes are high3) parties involved have strong emotions.Sound familiar? What we have at Goodreads is a Crucial Conversation.Ways you don't succeed in a crucial conversation:1) Allowing your emotion to dictate your dialogue. Specifically, an emotional need to "win" or be "right."2) Believe the answer is the "fool's choice" of a yes/no, right/left solution. Ringing any bells? I can't state what the emotions of GR staff are right now, but they can't be positive ones. And we've all witnessed how official 'my way or the highway' belief in a new, unbroadcast Terms of Service is resulting in a notable downtick in GR activity.The authors of Crucial Conversations did a lot of studies discovering that people who are skilled at dialoguing during crucial conversations:1) start with the heart, otherwise known as the self, by knowing what they want2) they avoid the 'fool's choice' of the either/or solution and look for the 'and'3) they are smart enough to clarify and know what they don't want4) they ask their brain to try and solve the harder problem--which means the 'and' one, not the gut response one5) they note what their behavior says, so that their body language/actions are in congruence with their words, thus lending believability to their wordsMy Dear, dear Goodreads Customer Service, try this. I suggest you take these principles to heart. Know what you want. Do you want to 'win?' Do you want certain people to leave the site? Do you want a book-selling synergistic Kindle machine? Do you want to keep the hard-working librarians and reviewers who built this site material active and involved? Once you've asked these questions, you then need to ask if your body language and interactions are reflecting these …
Goodreads
Ok, I read this because the boss suggested it. He suggested it because I don't deal well with overly emotional, crying, to…
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Ok, I read this because the boss suggested it. He suggested it because I don't deal well with overly emotional, crying, touchy feely people. I'm more of a "get the hell over it" kind of girl.The book is a jumbled up mess in the writing. It bounces from one example to the next, explains half a concept, jumps to another example, explains another part of a concept, and the might (or might not) get back to the original example. My guess is because it seems to have no less than 75 authors. Too many cooks in the kitchen. The conversation techniques are ones that everyone older than 10 should know anyway. Shut up, let the other person talk, repeat what they said, then respectfully make your point. If you can't do that, you shouldn't be in any kind of position of authority anyway. It was 250 pages of skipping around, stating basic civilized talking techniques. And no, I still don't want you sit and boo-hoo on my shoulder. Crying about things, especially at work, is just a waste of time, energy, and resources. Suck it up, Buttercup!
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I teach this course and have found the skills and insights that people experience can be life-changing. This book will h…
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I teach this course and have found the skills and insights that people experience can be life-changing. This book will help you in your personal and professional relationships. Crucial Conversations is not about being confrontational, avoiding conflict, or getting your way. Its about how to help yourself and others stay in dialogue so you can get the results you want. Its about learning, finding the truth, and strengthening relationships.
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Based on 25 years of research, this book provides insights into what makes a successful communicator.
professionalleadershipinstitute.com
In the book, Crucial Conversations: Tools for Talking When Stakes are High, authors equip readers with the tools for handling tough discussions, such as disagreements and high-stakes communications.
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